All items sold are non-refundable and/or non-exchangeable.
Only in the unlikely event that defective or wrong item being sent, we will provide a direct exchange. Kindly inform us via email at email@example.com on the item name and reason of exchange. Exchange requests other than the aforementioned reasons shall not be accepted. Please mail the item back to us via registered mail and email us the screenshot of the posting receipt upon our confirmation. Customers shall bear the full responsibility in making sure exchanged items are packed and sealed securely and properly. Exchanges will only be done for items in their original condition (unworn and unwashed) with the original tag on. Please note that all exchanges have to be done within 10 working days from the day the parcel is delivered.
In the event that the right item is no longer in stock, store credits of equivalent amount will be issued for future orders with no expiry date.
Please note that all sale items are final and are not eligible for return or refunds.
Whimsey June reserves all rights to exercise discretion in assessing all returns, exchanges and refunds.